Return Policy
At Blixtoy.com, we prioritize hygiene, safety, and customer satisfaction. Please review our return policy carefully before making a purchase.
- Eligibility for Returns
Due to the intimate nature of our products, returns or exchanges are only accepted under the following conditions:
The product is unused, unopened, and in its original packaging.
The return request is made within 7 days of delivery.
The item received is damaged, defective, or incorrect.
- Non-Returnable Items
For hygiene reasons, the following items cannot be returned or exchanged once opened or used:
Vibrators, dildos, anal toys, masturbators, or any insertable products.
Lingerie, lubricants, or consumable items.
- Return Process
To initiate a return:
Contact our customer support within 7 days of delivery at [support email/phone].
Provide your order number, reason for return, and photos (if applicable).
Once approved, return the item using the provided instructions.
After inspection, a replacement or refund will be issued as per eligibility.
- Refund Timeline
Refunds (if approved) will be processed within 5–7 business days after we receive the returned item. - Contact Us
For questions, contact us at:
📧 blixtoy.com@gmail.com
📞 03226653871
